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ANA Masters of Marketing 2024: Connecting on an Emotional Level in Modern Marketing

Creative Disruption and Emotional Connections

The ANA Masters of Marketing conference, held from October 21–25, 2024, in Orlando, Florida, brought together industry leaders to set the agenda for the future of marketing. As a strong advocate of the importance of true consumer engagement and media quality measurement solutions, Mediaprobe’s standing aligns closely with many of the key themes and challenges highlighted at this year’s event.

The Power of Creative and Emotional Connection

One of the standout themes was the importance of creativity in marketing. Brands are urged to adopt bold, differentiated strategies that stand out in the “age of average.” As reinforced in the CMO council, “It’s about evolving creativity as a growth force.” That’s why when we do creative testing, we resort to biometrics and measure the physiological responses of the target audience. This allows us to understand and quantify the emotional impact it drives and how audiences are really engaging with content, which helps brands evaluate the effectiveness of their creative content in forging emotional connections with consumers.

Building Fandom Through Emotional Connections

Netflix’s approach of viewing consumers as fans rather than mere viewers aligns perfectly with this focus on emotional engagement. By creating content that resonates on a deep emotional level, Netflix has transformed passive viewers into passionate fans. This strategy exemplifies how brands can use emotional connections to foster deeper relationships with their audience and build true fandom.

Our solutions help brands measure and understand the emotional impact of their content, much like Netflix’s approach. By analyzing physiological responses such as galvanic skin responses, brands can access invaluable insights into how their content is perceived and felt by their audience. This data-driven approach to emotional engagement enables brands to optimize content for maximum emotional resonance, identify specific elements that drive engagement and emotional response, and refine marketing strategies based on objective, physiological data.

By bridging the gap between creative strategies and media quality measurement, brands can create a virtuous cycle of creativity, emotional engagement, and fandom. This approach not only captures attention but also fosters deep, lasting connections that transform viewers into devoted fans, ultimately driving business growth and long-term success.

Cross-Media Measurement Challenges

A significant focus was placed on the need for improved cross-media measurement. The introduction of AQUILA, a new advertiser-led cross-media measurement platform, aims to address these challenges. With an initial focus on avoiding high frequency, redundancy, or duplication of reach, in the near future the objective is to ensure the quality of each impression.

We are particularly invested in contributing to the future of media quality metrics, emphasizing the need for measurement solutions that offer detailed and rigorous insights into audience engagement and emotional response, helping marketers have visibility not just on reach and frequency, but also on the quality of ad impressions.

Brandformance: Balancing Brand Building and Performance

In what felt like going back to basics, the brands and case studies highlighted the importance of ensuring a balance between brand-building efforts and short-term performance and growth tactics. Brands have been focusing on performance marketing and are missing big on the $ behind brand building – according to Interbrand’s 2024 Best Global Brands report, the Top 100 brands lost $200 billion in brand value due to a lack of investment in long-term brand strategy.

We stand by providing quality metrics that measure relevant brand outcomes such as engagement and recall, allowing marketers to make data-driven decisions that drive growth while building long-term brand value.

Connecting on an Emotional Level

Perhaps most importantly, the conference underscored a critical question: Are brands and marketers understanding what truly matters for their consumers and connecting with them at an emotional level? It’s critical to go beyond legacy or attention-based metrics that focus only on who’s watching or listening but miss the point of how engaged audiences really are. Brands need to unlock insights into the quality of impressions, emotional engagement, and brand impact, focusing on what truly resonates with consumers and drives brand awareness, recall, and growth.

As the marketing landscape continues to evolve, we’re committed to providing innovative solutions that address the industry’s most pressing challenges and meet the changing needs of brands in an increasingly complex media environment.

For brands looking to unlock growth through more effective measurement and insights, Mediaprobe offers a suite of solutions designed to measure what truly matters in today’s marketing landscape. Contact us to learn how we can help you navigate the challenges highlighted at this year’s ANA Masters of Marketing conference and drive meaningful results for your brand.

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